Institutional Capital Network, Inc. (d/b/a “iCapital Network”), together with its subsidiaries, iCapital Securities, LLC and iCapital Advisors, LLC (collectively, "iCapital"), maintains a Business Continuity Plan describing iCapital’s response to events that may significantly disrupt its business. iCapital’s priority in response to an internal or external significant business disruption (SBD) is to safeguard employees’ lives and firm property, including the books and records, make a financial and operational assessment, and to quickly recover and resume operations in order to allow our clients to transact business. In the event we determine we are unable to continue to transact business, we will notify our clients. Our plan anticipates two kinds of SBDs, internal and external. Internal SBDs affect only iCapital’s ability to communicate and do business, such as a fire in our building. External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a city flood, or a wide-scale, regional disruption.
In the event of an SBD, the business operations will be conducted, and any staff from affected offices will work remotely, most likely from their residential addresses. Employees will communicate with clients via cell phones and computers. iCapital does not maintain custody of clients’ funds or securities. There are no servers or critical business systems located on site at iCapital’s main office. In the event of an external SBD that results in the loss of data stored within the iCapital’s platform, recovery is possible from our alternate site data backup location.
iCapital will provide its full Business Continuity Plan to clients on an annual basis. We will also furnish the disclosure statement to clients upon request. If you have any questions about our business continuity planning, please contact us at:
One Grand Central Place
60 East 42nd Street, 26th Floor
New York, NY 10165